Frequently asked questions

When will my order ship?

Within 5–7 business days of placing your order, or sooner.

How much does shipping cost?

Shipping is calculated automatically at checkout based on your location and chosen shipping method.

How long will delivery take?

US: 5–7 business days standard, 1–2 days express. International: 7–14 business days.

How do I track my order?

You'll receive a tracking number in your shipping confirmation email.

My item doesn't fit — can I exchange it?

We don't offer direct exchanges, but you can return eligible items for online store credit and use it to purchase your preferred size.

Can I get a refund?

We do not issue refunds. Eligible returns receive online store credit only.

What if my item arrives damaged?

We inspect every order before it ships, so this is unlikely. If you have an issue, contact us right away.